You may return eligible products for a refund of the purchase price paid, less shipping and any applicable restocking fees. See Details below.
Restocking Fees: Unless the product is defective or the return is a direct result of HYRATECH.COM's error, a restocking fee of 15% of the purchase price paid will be charged.
How to Return a Product: Before returning a product, you must first obtain a RMA number. RMA numbers can be obtain on our website, or by E-mail. Please include your order ID when requesting by Email.
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Return the products in their original packaging, in as-new condition, along with any media, documentation, and other items that were included in the original shipment.
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Ship the products at your expense, and insure the shipment or accept the risk of loss or damage during shipment.
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Package the product properly. Even if the item is defective, HYRATECH.COM will not issue refund if item is damaged during shipment due to improper packaging.
Exceptions to HYRATECH.COM's Return policy
Laptop Motherboard: These products are very specific with it's compatibility. There is NO RETURN for these products. HYRATECH.COM offers 90 days warranty for all laptop motherboards. Make sure you order the exact same part #, or make sure they will be compatible if replacing with a different part #. HYRATECH.COM makes no guarantee with it's compatibility list. Customer's are responsible for each board's compatibility.
Laptop LCD Pixel Warranty: HYRATECH.COM will only replace LCD with 3 or more dead pixels. If you have 1 or 2 dead pixels, HYRATECH.COM will not replace the LCD Screen.
